Return to Work Policy and Procedure

ACCESS HR 'S RETURN TO WORK POLICY AND PROCEDURE

These guidelines apply to all employees, temporary employees, contractors who are employed by Access HR Solutions
 

Access HR Solutions is committed to providing a safe and healthy workplace for all workers. Should one of our workers incur a work related injury that means they are unable to continue their normal work we will provide the necessary assistance for them to remain at work, or return to work as soon as it is safely possible.


 1. ACCESS HR RETURN TO WORK OBLIGATIONS:
 Provide Employment:

For the duration of the employment obligation period, to the extent reasonable to do so we will provide injured workers with suitable employment. if the worker has a current work capacity, or pre-injury employment, if the worker no longer has an incapacity.

Plan Return to Work:

From the time that we know of a worker's incapacity for work we will plan for worker's to return to work.  This includes:

  • Obtaining relevant information about the worker's capacity for work
  • Considering reasonable workplace support, aids or modifications to assist in the worker's return to work
  • Assessing and proposing options for suitable employment or pre-injury employment
  • Engaging in consultation
  • Providing the worker with clear accurate and current details of the worker's return to work arrangements
  • Monitoring the worker's return to work

Consult about the Return to Work of a Worker:

We will consult with the injured worker, the worker's doctor or healthcare provider (where the worker has given their consent) and occupational rehabilitation provider (where one has been engaged) about their return to work.

Nominate a Return to Work Coordinator:

We will nominate and have appointed a Return to Work Coordinator who has an appropriate level of seniority and is competent to assist in meeting our obligations under the return to work part of the Act.

Make Specific Return to Work Information Available:

We will at all times, make specific return to work information available to workers.  Return to work information will also be made available to workers following a workplace injury.  This information will include the display of the 'if you are injured poster' required under the Act.

We will consult with workers about how specific return to work information is made to workers.

Cooperate with Clients:

As a labour hire agency we will cooperate with the Host Employer to assist with the facilitation of the worker's return to work, to the extent reasonable to do so.

2.  EMPLOYEE RIGHTS AND OBLIGATIONS AS AN INJURED WORKER:
 Worker Rights:
 
  • Choose your doctor or healthcare provider
  • Choose an occupational rehabilitation provider from a list of minimum of three providers (when this service is provided)
  • Be represented, assisted and supported in the return to work process.  This person can be a family member, friend or colleague or union representative
  • Be provided with suitable employment or pre-injury employment after a workplace injury
  • Privacy of their confidential information
  • Appeal decisions made regarding your claim
 
Worker Obligations:
  • Make reasonable efforts to return to work
    • Make reasonable efforts to actively participate and cooperate in planning for return to work
    • Actively use an occupational rehabilitation service when required and cooperate with the provide of that service
    • Actively participate and cooperate in assessments of your capacity for work, rehabilitation progress or future employment prospects
    • Actively participate and cooperate with your Agent in an interview to enhance your opportunities to return to work, if requested to do.

For information about your rights and obligations as a worker you can review the following WorkSafe publications available from the WorkSafe website:

  • Return to Work Coordination - the basics you need to know
  • Returning to Work - A guide for injured workers
  • Introducing the WorkSafe scheme - A guide for injured worker's booklet
3.  RETURN TO WORK ISSUES RESOLUTION PROCEDURE:

If/When an issue concerning return to work arises within our workplace, we will refer to the Return to Work Issue Resolution Procedure specified in the Ministerial Direction.  For further information on return to work issue resolution see WorkSafe's Steps to Resolving Return to Work Issues fact sheet, which is available from any of Access HR permanent staff members or the OHS Policy and Procedure Manual.

4.  CONSULTATION:

Following discussion and consultation with our workplace, this policy was endorsed by senior management and it was agreed it would be made available to workers via inductions, the Access HR website and for warehouse temporary staff it will be at the Host Employer's worksite.

5.  FURTHER INFORMATION:

Our Authorised Agent:
Name:  CGU
Phone:  (03) 8630 1000

Our Return to Work Coordinator
Name: 
Anna Lane
Phone:  1300 856 148
Email:  anna@accesshr.com.au

WorkSafe
Phone:  1800 136 089
Email:  info@worksafe.vic.gov.au
Website:  www.worksafe.vic.gov.au